Help Center

Find answers to common questions and get the most out of your AI learning assistant.

Browse All Topics

Getting Started
Subscription & Billing
Taking Notes
Learning Progress
AI Features
Chrome Extension
Settings & Preferences
Troubleshooting
Contact & Support

Getting Started

Account & Setup

How do I create an account?

1. Visit repeatica.com and click 'Start Free Trial' 2. Choose 'Sign Up' to create a new account 3. Enter your email address and create a secure password 4. Verify your email address when prompted 5. Complete the onboarding process to set up your learning preferences

What information do I need to provide during setup?

The onboarding process collects basic information: - Personal Information: Name and email address - Learning Goals: What subjects you want to study - Study Preferences: Preferred difficulty levels and review frequency - Learning Style: How you like to organize and review information - Time Availability: How much time you have for daily reviews

Can I skip the onboarding process?

You can skip some steps, but providing preferences helps the AI generate better summaries and flashcards tailored to your learning style.

How do I change my personal information after setup?

1. Go to 'Settings' in the app 2. Click 'Profile Settings' 3. Update any information 4. Save changes (will affect future AI content generation)

What if I made a mistake during onboarding?

You can update any information in your Settings. Changes will be reflected in future AI-generated content.

How do I verify my email address?

Check your email for a verification link from Repeatica and click it to verify your account.

Can I use the app without creating an account?

No, an account is required for note syncing, AI features, spaced repetition scheduling, and progress tracking.

First Notes & Learning

How do I create my first note?

1. Click 'New Note' on the main dashboard 2. Give your note a title 3. Start writing or paste content from anywhere 4. Use the rich text editor for formatting 5. Save your note to begin using AI features

How does the AI enhance my notes?

The AI analyzes your note content and can: - Generate concise summaries highlighting key points - Create helpful metaphors to explain complex concepts - Transform content into flashcards for spaced repetition - Suggest related topics and connections

How long does AI content generation take?

AI processing typically takes 10-30 seconds, depending on note length and server load.

Can I edit AI-generated content?

Yes, all AI-generated summaries, metaphors, and flashcards can be edited to match your preferences.

What makes good notes for AI processing?

- Clear, well-structured content - Proper headings and organization - Complete thoughts and concepts - Specific rather than vague information - Context for technical terms

How do I organize my notes?

Use folders to categorize notes by subject, project, or topic. You can create as many folders as needed and move notes between them.

Subscription & Billing

Pricing & Plans

What subscription options are available?

Repeatica offers monthly ($9.99) and annual ($99.99) subscription plans with the same features.

How much does Repeatica cost?

Monthly plan: $9.99/month Annual plan: $99.99/year (save 17%) All plans include unlimited notes, AI features, and Chrome extension access.

Is there a free version?

Repeatica offers a 7-day free trial with full access to all premium features. After the trial, a subscription is required.

What's included in the free trial?

The 7-day trial includes unlimited note creation, AI summaries and metaphors, flashcard generation, spaced repetition, Chrome extension, and progress tracking.

When does the free trial end?

Trial duration is configured through the App Store subscription settings.

What's the difference between monthly and annual plans?

Both provide the same features; annual plans typically offer cost savings over monthly billing.

Payment Issues

How do I update my payment method?

Update payment methods through your Apple ID settings in iOS Settings > Apple ID > Payment & Shipping.

Why was my payment declined?

Common reasons include insufficient funds, expired cards, or billing address mismatches. Contact your bank or update payment info.

How do I cancel my subscription?

1. Go to your Repeatica Settings 2. Click 'Billing & Subscription' 3. Select 'Cancel Subscription' 4. Confirm cancellation

Will I be charged after canceling?

No, you won't be charged after cancellation, but you'll retain access until the current billing period ends.

How do I get a refund?

Refunds are handled by Apple. Contact Apple Support directly for refund requests.

Can I pause my subscription?

Apple subscriptions cannot be paused, but you can cancel and resubscribe later.

How do I restore my purchase on a new device?

1. Sign in with the same Apple ID 2. The app will automatically restore your subscription 3. If needed, use 'Restore Purchases' in the app

Account Management

How do I check my subscription status?

Your subscription status is displayed in the Profile tab of the app.

Where can I see my billing history?

Billing history is available in your Apple ID account settings under Purchase History.

How do I change from monthly to annual billing?

Cancel your current subscription and resubscribe to the annual plan.

What happens to my data if I cancel?

Your data remains saved in your account and will be restored if you resubscribe.

Can I reactivate a canceled subscription?

Yes, simply resubscribe through the app or App Store.

Taking Notes

Creating Notes

How do I create a new note?

1. Click the 'New Note' button on your dashboard 2. Give your note a descriptive title 3. Start typing or paste content into the editor 4. Use formatting tools as needed 5. Save your note

Can I create notes from different sources?

Yes, you can create notes by typing directly, pasting content, or using our Chrome extension to capture content from web pages.

What if I want to continue a note later?

All notes are automatically saved as you type. You can return to any note anytime to continue editing.

Can I see my note content before generating AI features?

Yes, you can read and edit your complete note content before using AI features like summaries or flashcards.

How do I know which notes need review today?

The app displays your scheduled flashcard reviews on the main dashboard and in the Review tab.

During Note Taking

How do I format my notes?

1. Select text you want to format 2. Use the formatting toolbar (bold, italic, underline) 3. Create lists with bullet points or numbers 4. Add headings and subheadings 5. Insert images or links as needed

What do the difficulty indicators mean?

😴 Too Easy - You know this well, 😊 Easy - Minor review needed, 😐 Moderate - Regular review, 😤 Hard - Needs frequent review, 🔥 Very Hard - Requires intensive study. This helps the AI schedule your reviews perfectly.

How do I edit content while taking notes?

Click anywhere in your note to edit. You can add, delete, or modify content at any time during note creation.

Can I skip sections while taking notes?

Yes, you can leave sections incomplete and return to them later, though comprehensive notes work better with AI features.

How do I organize information within a note?

Use headings, subheadings, bullet points, and numbered lists to structure your information clearly for better AI processing.

What if I can't finish a note in one session?

Notes save automatically as you type. You can return anytime to continue where you left off.

How does auto-save work?

The app automatically saves your notes every few seconds as you type, so you never lose your work.

Can I work on multiple notes at once?

Yes, you can have multiple notes open in different tabs and switch between them easily.

What happens if the app crashes during note-taking?

Your work is automatically saved, so you can resume exactly where you left off when you restart.

Note Organization

How do I organize my notes into folders?

Click 'New Folder' to create categories, then drag and drop notes into folders or use the move option in note settings.

Can I search through my notes?

Yes, use the search bar to find notes by title, content, or tags. Search works across all your notes and folders.

What topics work best for note organization?

Organize by subject, project, or learning goal. Each folder can contain related notes for better study organization.

How do I tag or categorize my notes?

Add tags in note settings, or organize using the folder system. Tags help with quick filtering and finding related content.

Can I create note templates?

While there aren't formal templates, you can duplicate well-structured notes as starting points for similar content.

AI Enhancement & Flashcards

How does the app determine what content to enhance?

The AI analyzes your note content and automatically identifies key concepts, important information, and areas suitable for flashcard creation.

When should I generate flashcards from my notes?

Generate flashcards after completing your notes. The AI works best with complete, well-structured content.

What is spaced repetition?

Spaced repetition is a learning technique that schedules reviews at increasing intervals to optimize long-term retention and minimize forgetting.

How does automatic scheduling work?

The app tracks your performance on flashcards and automatically schedules reviews when you're most likely to forget, maximizing retention efficiency.

Can I manually adjust review schedules?

Yes, you can manually mark cards as easy or difficult, which adjusts their future review frequency.

What if the AI-generated content isn't quite right?

Edit any AI-generated summaries, metaphors, or flashcards to match your learning style and understanding.

Learning Progress

Viewing Progress

Where can I see my learning history?

Your learning history is available in the Progress tab, showing completed reviews, retention rates, and study consistency metrics.

How do I track my knowledge retention?

Retention rates are automatically tracked and displayed in the Progress tab, showing how well you're remembering information over time.

What metrics does the app track?

- Review completion and study consistency - Retention rates for all subjects - Total study time and sessions - Flashcard performance and difficulty - Learning velocity and progress trends

Can I see my progress over time?

Yes, the Progress tab includes charts and trends showing your learning improvement across subjects and time periods.

How do I track my study goals?

1. Go to Settings tab 2. Click 'Study Goals' 3. Set daily review targets and study time 4. Monitor progress on dashboard 5. Adjust goals as needed

Where is my learning data stored?

All learning data is stored securely in your account and synced across devices.

Understanding Your Learning Data

What does 'retention rate' mean?

Retention rate is the percentage of flashcards you answer correctly, representing how well you're remembering the material over time.

How is learning velocity calculated?

Learning velocity considers how quickly you're mastering new material and how efficiently you're reviewing existing knowledge.

What are learning streaks?

Learning streaks track consecutive days of completing your review sessions, helping build consistent study habits.

How do I know if I'm making progress?

Progress indicators include: - Increasing retention rates - Consistent daily review completion - Growing knowledge base - Improved response times on flashcards

What should my learning pace be?

Learning pace varies by individual and subject difficulty, but the app tracks your personal trends and provides insights for optimal progress.

AI Features

Using AI Features

What AI features are available?

Repeatica offers several AI features: - Automatic summaries of your notes - Creative metaphors to explain concepts - Flashcard generation from your content - Content enhancement suggestions - Smart review scheduling

How does the AI understand my notes?

The AI analyzes your note content, structure, and context to identify key concepts, important information, and relationships between ideas.

Can I customize AI-generated content?

Yes, you can edit any AI-generated summaries, metaphors, or flashcards to match your learning style and understanding.

Are AI features available 24/7?

Yes, AI processing is available anytime you have an internet connection through the web app.

How accurate are the AI-generated materials?

The AI is trained on educational principles and uses advanced language models, but you should always review and edit content to ensure accuracy.

Can I control what content gets AI enhancement?

Yes, you can choose which notes to enhance and which AI features to use for each piece of content.

Common AI Feature Questions

How do I get better summaries from my notes?

Write clear, well-structured notes with headings and complete thoughts. The better organized your content, the more effective the AI summaries.

Can the AI help with different learning styles?

Yes, the AI generates multiple types of content (summaries, metaphors, flashcards) to support different learning preferences and styles.

How do I improve flashcard generation?

Include clear definitions, examples, and context in your notes. The AI works best with factual information and well-explained concepts.

Can AI features work with images in my notes?

Currently, AI features focus on text content. Images are preserved in your notes but aren't analyzed for content enhancement.

How specific should my content be for AI processing?

More detailed and specific content yields better results. Include context, examples, and clear explanations for optimal AI enhancement.

Chrome Extension

Installing & Setup

How do I install the Chrome extension?

1. Visit the Chrome Web Store 2. Search for 'Repeatica' 3. Click 'Add to Chrome' 4. Click 'Add Extension' to confirm 5. Sign in with your Repeatica account

Do I need a Repeatica account to use the extension?

Yes, you need a Repeatica account to sync your captured content with the main web app.

How do I access the extension after installation?

Click the Repeatica icon in your Chrome toolbar, or right-click on any webpage to see Repeatica options in the context menu.

Can I customize the extension settings?

Yes, right-click the extension icon and select 'Options' to customize capture settings, default folders, and sync preferences.

How do I sign in to the extension?

Click the extension icon and use the same login credentials from your Repeatica web app account.

Can I use the extension on different computers?

Yes, install the extension on any computer and sign in to access your synced notes and settings.

Capturing Content

How do I capture text from a webpage?

Select the text you want to capture, then right-click and choose 'Save to Repeatica' or use the extension popup to create a new note.

Can I capture entire articles?

Yes, click the extension icon and choose 'Capture Page' to save the full article content as a new note.

How do I organize captured content?

When capturing, you can choose which folder to save to, or create new folders directly from the extension.

What happens to images in captured content?

Images are preserved and included in your captured notes, maintaining the original context and layout.

Can I edit content before saving?

Yes, the extension allows you to edit and format captured text before saving it as a note.

How do I capture content from video or audio?

Currently, the extension captures text content. You can manually add notes about video/audio content you're studying.

Sync & Integration

How does the extension sync with the web app?

All content captured through the extension automatically syncs to your Repeatica web app account in real-time.

Can I access extension-captured notes offline?

Notes captured by the extension are stored online and accessible through the web app when you have internet access.

What websites work with the extension?

The extension works on most websites, though some sites with special security restrictions may limit functionality.

How do I use AI features on captured content?

After capturing content with the extension, open the note in your web app to generate summaries, metaphors, and flashcards.

Can I use the extension without the main app?

The extension captures content, but you need the web app to organize, enhance with AI, and review your notes.

How do I troubleshoot sync issues?

Check your internet connection, ensure you're logged in to the same account, and try refreshing both the extension and web app.

Settings & Preferences

App Settings

How do I change my display preferences?

Display preferences can be adjusted in the Settings menu, including theme, font size, and layout options.

How do I enable/disable notifications?

Notification settings are available in: - App Settings > Notifications - Your browser's notification settings for repeatica.com

How do I adjust review reminder settings?

Review reminders can be customized in Settings, where you can set preferred times and frequency for study notifications.

Where are my privacy settings?

Privacy controls are available in the Settings menu, including data sharing, analytics preferences, and account privacy options.

How do I manage my account data?

The app automatically syncs your data to the cloud. You can manage storage, export data, or delete your account in Settings.

Notifications

What notifications does the app send?

- Review session reminders - Achievement notifications - Learning streak milestones - Study goal progress updates

How do I set review reminders?

Configure reminder times in Settings > Notifications, where you can set daily review times and frequency preferences.

Can I customize notification times?

Yes, you can set specific times for review reminders and choose which types of notifications to receive.

How do I turn off notifications?

Disable notifications in Settings > Notifications or through your browser's notification settings for Repeatica.

Why am I not receiving notifications?

Check that notifications are enabled in both Repeatica settings and your browser settings, and ensure the site has permission to send notifications.

Troubleshooting

Common Issues

The app won't load/crashes

This known issue has been addressed. If you experience it: 1. Force close the app 2. Restart the app 3. Restart your device if needed 4. Ensure you have the latest version

My notes aren't syncing

1. Check internet connection 2. Force sync by pulling down on the Progress tab 3. Restart the app to trigger sync 4. Data syncs automatically when connection is restored

I can't log in to my account

1. Verify email and password are correct 2. Check internet connection 3. Try 'Forgot Password' if needed 4. Contact support if issues persist

The AI Coach isn't responding

1. Check internet connection (AI requires connectivity) 2. Restart the app 3. Ensure subscription is active 4. Try a simpler question first

My program won't generate

1. Ensure all onboarding information is complete 2. Check internet connection 3. Restart the app 4. Contact support if generation consistently fails

Exercises won't load

1. Check internet connection 2. Restart the app to refresh note database 3. Clear browser cache and restart

Data & Sync Issues

My learning data is missing

1. Check internet connection and sync 2. Pull down on Progress tab to refresh 3. Data may be syncing in background 4. Contact support if data doesn't appear

Changes aren't saving

1. Ensure internet connection during changes 2. Don't force close app immediately after changes 3. Restart app to trigger sync 4. Check that changes are reflected after restart

How do I force sync my data?

Pull down on the Progress tab or restart the app to trigger a sync with our servers.

What if I lose internet connection?

The app has offline capabilities: - Workout logging works offline - Data syncs when connection returns - Exercise database is cached locally

Can I use the app offline?

Yes, for core note-taking features. AI enhancement and content generation require internet connection.

How do I backup my data?

Data is automatically backed up to secure cloud storage with your account.

Account Problems

I forgot my password

Use the 'Forgot Password' option on the login screen to reset your password via email.

My email isn't verified

Check your email for a verification link and click it. Request a new verification email if needed.

I can't change my email

Email changes may require contacting support for security verification.

My account is locked

Contact support for assistance with locked accounts.

How do I delete my account?

Account deletion options should be available in Profile settings or by contacting support.

Can I merge two accounts?

Account merging requires contacting support, as it involves manual data migration.

Contact & Support

Getting Help

How do I contact support?

Support options are available in the Profile tab, including in-app support and contact information.

How long do responses take?

Response times vary based on issue complexity and support load. Typical responses are within 24-48 hours.

Can I request a feature?

Yes, feature requests can be submitted through: - In-app feedback in Profile settings - App Store reviews - Direct support contact

How do I report a bug?

Bugs are automatically tracked by our system, or you can manually report through support channels.

Where can I leave feedback?

Feedback options include: - In-app feedback in Profile settings - App Store reviews - Support contact channels

Community & Resources

Is there a user community?

No, we currently do not have a user community. All support and interaction is handled through the app and official channels.

Where can I find study tips?

The AI features provide personalized learning guidance through summaries, metaphors, and optimized review schedules.

Are there video tutorials?

Learning guidance is provided through AI-generated content and comprehensive help documentation.

Can I share my progress?

Progress sharing capabilities may be available through the app's social features or export options.

How do I stay updated on new features?

Updates are delivered through the App Store, with feature announcements potentially available in-app.

Advanced Topics

Science & Methodology

What research backs your methods?

The app is based on current learning science research on spaced repetition, memory consolidation, and knowledge retention.

How does AI programming compare to human coaches?

The AI has access to your complete learning data and can provide consistent, data-driven recommendations. While human tutors offer personalized interaction, our AI features are designed to deliver high-quality learning assistance based on scientific principles and your unique study patterns.

What is your progressive overload approach?

Progressive overload is implemented through: - Automatic weight progression when rep targets are met - Volume increases over time - Exercise complexity progression - Our intelligent progression system manages these adjustments

Why these specific rep ranges?

Review intervals are optimized for retention based on current research, typically spacing reviews at increasing intervals for maximum learning efficiency.

How do you calculate training volume?

Training volume is calculated as weight × reps × sets, providing a measure of total training workload.

Privacy & Security

What data do you collect?

We collect data necessary for app functionality including workout performance, progress tracking, and account information. For detailed information, please review our Privacy Policy at repeatica.com/privacy.

How is my data protected?

We implement industry-standard security measures including encrypted data transmission, secure authentication, and privacy-focused data handling practices. For complete security details, visit our Privacy Policy at repeatica.com/privacy.

Do you share data with third parties?

Our data sharing practices are fully outlined in our Privacy Policy. We only share data with essential service providers necessary for app functionality. Visit repeatica.com/privacy for complete details.

Can I export my data?

You can request a copy of your data through support. Your data always remains accessible through your account.

What are my data rights (GDPR)?

Review our Privacy Policy at repeatica.com/privacy for information on your rights under GDPR.

How do I request data deletion?

You can request data deletion through support channels or account deletion options in Profile settings. See our Privacy Policy at repeatica.com/privacy for more information.

Business & Partnership

Can schools use Repeatica?

Contact our team about gym partnerships or enterprise usage.

Do you offer enterprise plans?

Contact us for information on enterprise plans and bulk subscriptions for gyms or fitness organizations.

How can I partner with Repeatica?

Contact our team for partnership opportunities through official support channels.

Still need help?

Can't find what you're looking for? Our support team is here to help you get the most out of Repeatica.